Support
At WebDevo.in, we’re always here to help. Our goal is to provide fast, reliable, and friendly support for all your digital marketing and website-related needs. Whether you’re facing a technical issue, looking for updates on an ongoing project, or need assistance with any of our services, our support team is committed to ensuring a smooth and stress-free experience.
We offer multiple support channels so you can reach us in the way that’s most convenient for you. For general inquiries, project-related questions, billing concerns, or technical assistance, feel free to email us at
support@webdevo.in.
Our email support team typically responds within 24 to 48 hours. This channel is ideal for detailed queries, documentation sharing, and non-urgent requests.
For quicker responses during business hours, you can contact us via
WhatsApp.
WhatsApp support is perfect for quick questions, follow-ups, and status updates, with most messages answered within a few hours.
For urgent matters or direct communication, phone support is available from
10:00 AM to 6:00 PM, Monday to Saturday.
This option is best suited for critical or time-sensitive issues.
🛠 Technical Support
Our technical support covers website errors, bugs, downtime issues, hosting or domain problems, email setup, CMS assistance (including WordPress), landing page issues, and overall website performance concerns. Our team works closely with you to identify and resolve issues efficiently.
📈 Marketing Support
Clients using our digital marketing services receive dedicated marketing support, including SEO updates, Google Ads and Meta Ads assistance, analytics and tracking setup, social media management help, and content or creative-related requests.
📂 Project Support
For ongoing or active projects, we help you stay informed and organized. You can request project updates, submit revisions, share content or credentials, and report any issues or delays. We believe transparent communication is key to successful project delivery.
💳 Billing & Account Support
Billing assistance includes help with invoices and payments, refund or cancellation queries (as per policy), package upgrades, service changes, subscriptions, and renewals. All billing matters are handled clearly and professionally.
📋 How to Get Faster Support
To help us resolve your request quickly, please include your name or business name, registered email ID, project or service name, screenshots (if applicable), and a clear description of the issue.
⏳ Support Response Times
| Priority Level | Description | Response Time |
|---|---|---|
| High | Website down, major errors, ad campaign issues | 1–6 hours |
| Medium | Project revisions, SEO queries, updates | 6–24 hours |
| Low | General inquiries, quotes, suggestions | 24–48 hours |
We take security very seriously. Please share login credentials only through secure methods such as email or encrypted messages. Our team will never ask for unnecessary passwords, and we recommend changing credentials after project completion whenever required.
We’re also working on self-help resources that will be available soon, including FAQs, documentation, video tutorials, beginner-friendly digital marketing guides, and step-by-step setup instructions for tools like Google Ads, Meta Ads, and analytics platforms.
You can also submit your issue using our online support form:
Support Form
At WebDevo.in, your success truly matters to us. If you ever feel stuck or need expert guidance, don’t hesitate to reach out. Our support team is always ready to help.
We’re Here to Help — Always
At WebDevo.in, customer trust is our top priority. Our support team is dedicated to providing fast, reliable, and transparent assistance for all your website and digital marketing needs. Every request is handled with care, confidentiality, and professionalism.
🛠 Expert Support Team
Handled by experienced professionals who understand both technology and business needs.
🔐 Secure Communication
Your data is safe with us. We never request unnecessary passwords or sensitive details.
⏱ Transparent Response Times
Support requests are prioritized and answered based on urgency and impact.
📈 Long-Term Partnership
We don’t just fix issues — we help you grow with ongoing guidance and support.